Live Chat Representative Job at TEC accutite, South San Francisco, CA

STRoaTNxeUFNTzlHcm1oV0dXMloydUdNVHc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

DeGusipe Funeral Home

Funeral Director Job at DeGusipe Funeral Home

 ...DeGusipe Funeral Home & Crematory is seeking a Full Time Funeral Service Director for our Maitland Location. Job description We are currently seeking a Florida Licensed Funeral Director. Competitive Base Pay plus commissions, paid time off, health insurance, 401(k... 

Orion Group

As-Built AutoCAD Drafter Job at Orion Group

We have a current opportunity for a As-Built AutoCAD Drafter on a temporary basis. The position will be based in Anchorage. For further information about this position please apply. Responsibilities Process, track, and as-built miscellaneous redlines received in turnover... 

Jobot

Accounts Receivable Associate Job at Jobot

 ...holidays 4 health insurance plan options Flexible Spending Account (FSA) and Health Savings Account (HSA) Dental, vision, and...  ...environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color,... 

Catholic Charities Steuben/Livingston

Foster Care Social Worker Job at Catholic Charities Steuben/Livingston

 ...# interventions to decrease problem behavior and increase pro-social behavior # Promotes integration with community resources & skill...  ...behavioral health practitioner (Psychoanalyst, Clinical Social Worker, Master Social Worker, Marriage and family therapist, Mental... 

InsuraTec

Remote TeleSales Representative Job at InsuraTec

 ...UniTrust Financial GroupA great place to work.Careers At UniTrust Financial Group...  ...financial services industry. This is a 100% remote, commission-only position with flexible hours...  ...level candidates welcome; no prior sales experience needed.Strong work ethic and goal-...