Job Description

We are looking for dedicated Release of Information Specialist in Jacksonville, FL 32254  with $16.50/hr. pay for a 7-month initial contract duration. This person will be responsible for processing and responding to requests for protected health information (PHI) while ensuring patient privacy and compliance with HIPAA, company policies, and state/federal regulations. Uses various technologies (photocopiers, scanners, fax) to reproduce PHI and logs requests in the tracking system. Provides customer support for PHI retrieval and delivery at client sites and record centers. Adheres to service level agreements (SLAs) and attends training to stay updated on industry regulations. If you are interested and qualified for the position, APPLY NOW!

Work Schedule: Every Sunday, Monday, Tuesday, and every other Wednesday night. 6:00PM to 6:00AM. Dayshift training until proficient to work solo.

Primary Responsibilities:

• Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by company policies and procedures. Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and company policy.
• Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or company Record Center (i.e., fax, scan, photocopy).
• Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application.
• Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes.
• Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to company policy.

Secondary Responsibilities:

• Utilize a variety of computer systems (from the facility and company) and maintain procedural consistency as delineated by the facility and/or company Record Center.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or GED required, associate’s degree preferred. R.H.I.T. desired.
• A minimum of 1-3 years of customer service experience, records management or healthcare experience required.
• Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.
• High comfort level with computer programs and software. Proficiency with data entry functions.
• Strong organizational and interpersonal skills; attention to detail and the ability to multitask.
• Solid oral and written communication skills.
• Must be able to work every Sunday, Monday, Tuesday, and every other Wednesday night. 6:00PM to 6:00AM. Dayshift training until proficient to work solo.

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you! 

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. 

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.

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